Frequently asked questions

If you are experiencing noise or nuisance from a local resident, public house, restaurant or service go to our Useful contacts page. From there, you can access the RBKC site or call 0207 361 3002 (24 hour service)
If you have a planning problem go to our Useful contacts page. You can access the RBKC site there or email the RBKC department direct  – planning@rbkc.gov.uk
If you have a refuse problem go to our Useful contacts page. You can access the RBKC site there or email the RBKC department direct – wastemanagement@rbkc.gov.uk
If you have a refuse problem of any size go to our Useful contacts page. You can access the RBKC site there or email the RBKC department direct – streamline@rbkc.gov.uk
If you have any problems with trees or garden waste etc, go to our Useful contacts page. You can access the RBKC site from there.
If you have any problems with licensing, go to our Useful contacts page. You can access the RBKC site from there or email the department directly –  licensing@rbkc.org.uk